Right of return

ko-tropfen-kaufen.com Return policy

With Buy-co-drops.com we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not completely satisfied with your order, our returns policy will help you.

30-day money-back guarantee

We offer a 30-day money-back guarantee on all our products. If you are not satisfied with your purchase, you can request a refund within 30 days of the purchase date.

Requirements for a refund

To be eligible for a refund, the following conditions must be met:

• The product must be returned in its original condition, unopened and unused.
• Proof of purchase (order number, receipt or confirmation e-mail) must be provided.
• The refund request must be made within 30 days of the date of purchase.

Non-refundable items

Certain items are non-refundable, including:

• Products that have been opened or used.
• Items that were purchased in a sale or special offer.

How to apply for a refund

1. Please contact us: Send an email to our customer service team at [email protected] with your order details and the reason for the refund.
2. Return authorization: Our team will send you a return authorization and instructions on how to return the product.
3. Send article: Send the item back to us in its original packaging together with the return authorization.

Processing your refund

Once we have received and inspected the returned product, we will notify you by email. If your refund is approved, it will be processed and a credit will be applied to your original payment method within 5-7 business days.

Get in touch with us

If you have any questions about our returns policy, please contact our customer service team at [email protected]. We are here to help you and make sure your shopping experience is satisfactory.

Thank you for shopping at Ko-Tropfen-Kaufen.com!